STORE POLICY
Customer Care
At Common Thread Embroidery, we are dedicated to providing exceptional customer care and ensuring your complete satisfaction. Our services include a wide range of products, expert consultations, and personalized assistance to meet your unique needs. We believe in building trust and confidence with our customers by being transparent and approachable. If you have any questions or need support, please don't hesitate to contact our store. You can reach us via email at evandra.fontes@commonthreademb.com, or by phone at (508)930-0073. We are here to assist you every step of the way and ensure you have a seamless and enjoyable shopping experience.
Privacy & Safety
At Common Thread Embroidery, we prioritize the privacy and safety of our customers. Your trust is of the utmost importance to us, and we are committed to protecting your personal information with the highest standards of security and transparency.
Information Collection and Use
We collect personal information that you voluntarily provide to us when you make a purchase, create an account, subscribe to our newsletter, or contact our customer service. This information may include your name, email address, phone number, mailing address, and payment details.
Data Storage and Protection
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is securely stored on our servers and is accessible only to authorized personnel.
Payment Verification
To ensure secure transactions, we use reputable third-party banking services to process and verify your payments. This adds an additional layer of protection to your financial information.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners who assist us in operating our website, conducting our business, or serving you, provided that they agree to keep this information confidential.
Communication with Users
After a successful purchase, we will contact you via email to confirm your order and provide you with updates on its status. We may also send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these communications at any time by following the unsubscribe instructions included in the emails.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you have any questions or concerns about our privacy practices, please contact us at evandra.fontes@commonthreademb.com].
Thank you for trusting Common Thread Embroidery with your personal information. We are committed to ensuring a safe and secure experience for all our customers.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments